***OUR DUTY OF CARE***

With the current situation with the Coronavirus, we have a duty of...

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Coronavirus Our Duty of Care.


01 March 2020

***OUR DUTY OF CARE***

With the current situation with the Coronavirus, we have a duty of care to remind our customers to ensure that should they have travelled to the currently affected countries or knowingly have been in contact with anyone who has tested positive for the virus, that you must remain in quarantine and must not collect or deliver your cat in person. 

If you are travelling from areas close to the affected areas i.e. Northern Italy or similar where there is no need for quarantine, to safeguard our staff and customers, please may we ask that you remain in your car and pay by phone. We will then collect the cat/s from the cattery and deliver them to your car. 

Should the situation arise whereby you are unable to travel home, please ensure your emergency contact is registered with us at the time of booking and that they are able to collect the cat on your behalf. We cannot guarantee we will have space available to extend the stay, but will do our utmost to assist. 

We would like to thank everyone for their understanding and co-operation so that we can try to keep everyone safe.